Produce and manage a centralized database of help records
Display different help matched to individual user proficiency, job function, language, etc.
Using simple forms, managers can update help to reflect current policies and procedures
Integrated Help Manual assembly & printing
Searchable help index
Free phone and e-mail tech support Learn it in just 15 minutes!

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Date Added: Oct 16, 2006 Hits: 0 Rating: 0.00 Votes: 0

Our product enhances your web site by providing cost effective live chat and real-time site monitoring service. CCS offers an affordable solution to your web site by providing all the essential functionalities that would satisfy your customer management needs. You can provide instantaneous customer support and individual attention to your customers during the time when they have questions and provide them with the right answers and clear explanations. Right there, right now! Come experience yourself to see how live chat and live support can elevate your website.

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Date Added: Oct 16, 2006 Hits: 1 Rating: 0.00 Votes: 0

ReadyDesk is a complete help desk and issue tracking solution that has powerful features to meet the demands of businesses of any size.

With ReadyDesk you can offer your customers different options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse through the support articles in the knowledge base, create tickets automatically by sending you an e-mail and even chat with you live, instantly.

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Date Added: Apr 12, 2007 Hits: 8 Rating: 3.00 Votes: 2

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface to be run on the Internet as an On Demand, Hosted application and/or to be run in a company's local network as a traditional desktop application. DEKSI CRM comes complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more! DEKSI CRM offers a wide variety of different features and helps set the new standard for excellence in CRM software.

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Date Added: Nov 22, 2007 Hits: 0 Rating: 0.00 Votes: 0

Deliver remote support to any PC through firewalls in seconds.

Instant Housecall is the award-winning remote support tool that lets you access and control your customer's desktop remotely from anywhere.

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Date Added: Jan 4, 2008 Hits: 1 Rating: 0.00 Votes: 0