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Top > PHP > Scripts and Programs > Customer Support > Help Desk

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51. Dapper Desk Version 5
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Dapper Desk Version 5 is a titan in the arena of help desk software. We have taken our product to a new level and are rocking our competition with amazing, reliable performance and a feature set that is unmatched anywhere at any price!
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

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52. phpSupport 5.0 is your customer friendly trouble ticket system
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phpSupport 5.0 is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 7 Rating: 0.00 Votes: 0

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53. PHP Support Desk functions
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Among the other varied facilities you can now provide your users with an option of an online call center. Grouped under the category of a support system, The PHP Support Desk functions to notify the technicians upon the arisal of a problem.
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

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54. Service with a Smile?
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I walked into a local store the other day to spend some money; I wanted to buy a gift for my husband of a new beer brewed in Scotland - I had been told that the store carried it, but I couldn't find it at all. So I decided to ask the assistant to show me where on the shelves it was stored - and I got the grumpiest, most sullen response. What a disappointment - it really put me off and I reluctantly bought the beer while vowing never to step into the store again, unless it was unavoidable. As I was leaving the store, a similar thing happened to another customer - who was deeply unhappy about his treatment.
How many companies lose sales and goodwill because of poor customer service? More particularly, how many companies with bricks and mortar stores as well as online stores could vastly improve their chances of success by taking active steps to give great customer service?
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

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55. Helpdesk Issue Manager v0.9
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This website allows you to find out more about the system, to download the sources and to demo the helpdesk. For some initial documentation (so far just installation instructions) go to the documentation page.
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 4 Rating: 0.00 Votes: 0

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56. osTicket is a widely-used open source support ticket system.
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osTicket is a widely-used open source support ticket system. Plain and simple it is a lightweight feature packed support ticket tool written mainly using PHP scripting language. An attractive alternative to higher-cost and more complex customer support systems; simple, lightweight and easy to setup and use. The best part is, it's completely free.
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 7 Rating: 0.00 Votes: 0

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57. PhpMyDesk
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Multi-language support is almost working now, just need the translated versions of the language mods, and it will be available for download soon.
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 3 Rating: 0.00 Votes: 0

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58. guanxiCRM Business Solution
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guanxiCRM Business Solution
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 0 Rating: 0.00 Votes: 0

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59. Online Work Order Suite: Lite Edition for PHP 3.0
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Make your life easier with Online Work Order Suite (OWOS) Lite for PHP, the simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 0 Rating: 0.00 Votes: 0

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60. Techtables
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There are many "Trouble Ticket" systems out there, but I found that most of them are for software bug tracking or general customer service. I wanted something to help me manage a small network. It is important to be able to track trouble tickets against particular pieces of hardware or users
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PHP > Scripts and Programs > Customer Support > Help Desk

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

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