Although recent Internet based products and services are unique in many ways from those in existence for many decades or centuries, one absolute remains true. A company?s diversity of service is a major factor in its strength as demand fluctuates in a given market.

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Date Added: Oct 13, 2006 Hits: 0 Rating: 0.00 Votes: 0

SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients. Providing all of the features you'd expect from a complete support solution and more, at a price you might not.

Why not try our fully-working demo of SitePanel3 or alternatively download a 14 day free trial to evaluate the software on your own server? If you'd rather read about some of SitePanel3's features before trying them out for yourself then take a look at our comprehensive feature tour.

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Date Added: Oct 13, 2006 Hits: 1 Rating: 1.00 Votes: 1

The New Industry Standard In Customer Support Software

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

Customer Helpdesk is another revolutionary product from Comdev which provides support for your customers. Those with queries which remain unanswered, despite their search online or through FAQ Support, can create support tickets which will then be responded to in time. Such a service would most certainly be appreciated and thus propagate customer loyalty for your company and products

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Date Added: Oct 13, 2006 Hits: 3 Rating: 0.00 Votes: 0

In purchasing your product or service, your customers have started in what will be a long relationship with your company. However, communication is the key to earning and retaining their loyalty - and that requires more than just timely responses and useful answers. By de-emphasizing common support tool concepts such as tickets and focusing on providing efficient communication, we make it easy to keep your customers happy and feeling valued without adding strain on your support organization.

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Date Added: Oct 13, 2006 Hits: 0 Rating: 0.00 Votes: 0

iFusion Services is a UK leading, software provider. We aim to provide you with top quality, modern software at affordable prices.

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

AITOC is a website development and ecommerce software development company implementing IT-projects of any complexity. Our experience in providing successful web development, web design and ecommerce software development services and maintenance of sophisticated internet applications for different industries helps us create solutions working trouble free from the outset. AITOC expertise guarantees quality, competent and rapid execution of any projects - from small websites to complex ecommerce software and custom solution programming.

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Date Added: Oct 13, 2006 Hits: 1 Rating: 0.00 Votes: 0

Our customer support server makes it easy for you to provide a fully functional support management system to your customers. This product covers everything a web site owner needs to service their customers support needs, whether the site offers products or services.

Charge your customers monthly fees and create an additional revenue stream for your business by offering customer support functions and capabilities

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Date Added: Oct 13, 2006 Hits: 0 Rating: 0.00 Votes: 0

Trouble Ticket is a complete, free, web-based 'ticket' system for your company's IT department help desk (although it has many other uses). It allows users to enter support requests and it provides the IT staff with an easy and organized interface for working on and managing the requests. Trouble Ticket is well-documented and actively developed. It has many useful features and it is highly customizeable.

Some notable features of Trouble Ticket include:

A simple user front-end with Ticket status, email notifications, and the ability to make additional comments to existing Tickets.
Convenient, searchable, and customizeable Tickets list with easy sorting and display limiting.
Customizeable Ticket priority levels: create as many levels as you need, with custom colors and notification lists.
Two levels of staff accounts for improved control over the back-end interface.
Optional email notifications of new Tickets, comments, changes, etc.
Ticket browser with several Ticket status levels and Ticket delegation.
Customizeable user fields: create your own fields to store data about your users.
Security through encrypted passwords and sessions management

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Date Added: Oct 13, 2006 Hits: 18 Rating: 0.00 Votes: 0

ProSupport was built on several key features that are important to maintaining a good relationship with your clients. ProSupport is a tool to help you answer your clients' questions with ease and efficiency. Simply put, ProSupport has many features that other solutions are lacking

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Date Added: Oct 13, 2006 Hits: 4 Rating: 0.00 Votes: 0