Our live chat support software Omnistar Live has become a very popular solution that allows businesses to provide that next level of support. The cost effective Live chat component of Omnistar Live not only allows your site visitors to request chat sessions, but it also gives your support staff the ability to initiate chat sessions with anyone that is visiting your site by simply clicking a button.

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Date Added: Oct 13, 2006 Hits: 9 Rating: 0.00 Votes: 0

A help desk that allows you to provide comprehensive service through a central ticketing system while balancing work flow between your site operators. Some of the features include a powerful email parser for email communication, separate public interfaces, a fully integrated knowledgebase, ?Ajax? enabled work flow management features, and live chat integration options

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Date Added: Oct 13, 2006 Hits: 16 Rating: 0.00 Votes: 0

Kayako SupportSuite offers true integrated Multi-Channel solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. Some key features of the product include:
AJAX based Rich User Interface
Active Directory (LDAP), vBulletin, ModernBill integration
ViewShare feature allowing you to guide your clients in realtime
Staff to Staff Voice Chats
SLA's, Work Schedules and Escalations
Detailed Reports and Analytics
Microsoft? Outlook? Integration
Teamwork module allowing you to create shared Events, Contacts and Tasks

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Date Added: Oct 13, 2006 Hits: 11 Rating: 0.00 Votes: 0

Desklance is a feature packed web based Support and email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal Support solution for companies with one or more members of staff or for those who want to organise client support. As Desklance is a web based Support, your staff can also use it while on the move. And customers can send requests in using their normal email client. Try the online demonstration of our software, or read the feature list for more information.



DeskLance Technologies Ltd has been providing Internet and software solutions for small and large businesses alike since 2005. With unparalleled expertise, personalized customer service and cutting edge solutions, DeskLance Technologies is focused on the delivery of business-driven Internet solutions and an excellent client experience. Our services are driven from direct client feedback and changing market forces.


With most of our team-holding graduate degrees and post-graduate degrees in Computer Science and Software Engineering, we count Business Consultants, Business Analysts, Project Managers, Computer Programmers, Network Administrators, database administrators, and multimedia designers as valued contributors to our team

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Date Added: Oct 13, 2006 Hits: 11 Rating: 0.00 Votes: 0

Support Center is a fully automated Help Desk solution. It is the perfect tool to increase the productivity of your support staff. Due to its customizable platform and intuitive interface, this help desk system is ideal for all organizations that give support service. Whatever the size of your organization's support department, one tech or many, and whatever the amount of customers using it, Support Center makes the whole process more efficient, simple and cost-effective in all cases.

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Date Added: Oct 13, 2006 Hits: 24 Rating: 0.00 Votes: 0

At last . . . take absolute control of your company inbox, ticket management and live chat support. Omni Helpdesk is an all in one solution designed to provide first-rate support your clients deserve.

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Date Added: Oct 13, 2006 Hits: 11 Rating: 0.00 Votes: 0

Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website.

Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more.

You can completely customize the look of the Hesk by editing header, footer and style files! Hesk can also be easily translated to any language!

Many users say they like this script because it is an easy to use, simple, secure and FREE alternative to commercial (read $200+) helpdesks. It also comes with a simple install script that takes care of database setup to help you get your helpdesk up and running with very little effort.

Hesk has been tested on servers under Linux, Windows and FreeBSD operating systems. It should work on any other server as long as it has a working PHP and MySQL installation with common functions.

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Date Added: Oct 13, 2006 Hits: 22 Rating: 5.00 Votes: 1

To assist new users with getting familiar with the concepts found in Cerberus Helpdesk we have created a new evaluation website. This website will allow your team to experiment with a private, personalized and pre-configured copy of Cerberus Helpdesk complete with sample tickets and knowledgebase content. If you like what you see, you can quickly relocate this Cerberus Helpdesk installation to a live environment on your own webserver or our hosting service

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Date Added: Oct 13, 2006 Hits: 4 Rating: 0.00 Votes: 0

This is an easy to install support ticket/live support system for your website written in PHP/MySQL. For more information on this script see below.

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Date Added: Oct 13, 2006 Hits: 10 Rating: 0.00 Votes: 0

SupportPRO SupportDesk is developed and maintained by SupportPRO.com with this insight of helping businesses to communicate with their clients effectively. Years of experience in handling customers from the web hosting industry in particular has made SupportPRO.com able to model the software in the most efficient and flexible way.

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Date Added: Oct 13, 2006 Hits: 7 Rating: 0.00 Votes: 0