6114perlsupporter is a webbased helpdesk scripthttp://www.tulba.com/perlsupporter is a webbased helpdesk script to manage emails and support requests.
One or more staff members use one POP3-Account to send and receive requests.
It is based on my former "all my support" script but is a rewrite with new features.
Features:CGI and Perl > Scripts and Programs > Customer SupportOct 10, 2006
AtomicDesk is specially designed to help your company significantly reduce staff workload. As your FAQ / KnowledgeBase grows, the percentage of clients successfully served by AtomicDesk without staff assistance is ascending. Intelligent autoresponder system sends the best-matching answers from FAQ / KnowledgeBase in autoresponse to initial user's e-mail message. Fuzzy logic search engine for FAQ and KnowledgeBase finds relevant answers better than exact keywords search engines and places the most relevent articles on the top.
We are one of the industry leaders in PHP and CGI scripts. Our classifieds script, The World Wide Classifieds is the de facto standard for classifieds scripts on the web.
We also provide many other commercial and free scripts for the webmaster who needs to automate their site.
The other LIVE customer support scripts out there are charging an arm and a leg for a VERY simple script. Not us - cgiScript developed one for you that is powerful and inexpensive.
Our application doesn't require any additional software, no monthly payments, no expensive programming or hardware. Our seamless technology lets you establish one-on-one conversations in real time with anyone who visits your company's site using a standard Web browser. This open dialogue makes it easy to immediately answer questions, provide information, and close sales.
Once you use CosmicContacts v2.5 (formerly Inquiry Handler) you'll find out how beneficial this product really is. We use CosmicContacts on this site so that we never lose track of our customers and our customers can update their inquiry at any time. It also allows for live customer support, and for us to have a set of contactable departments and designate staff members access to specific departments.
Help Desk OnlineTM is a fully automated web based help desk. Written in Perl it can be easily installed on your website. As soon as you replace your support email link with Help Desk Online you will be in full control over your customer support operations:
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