6101professional messaging softwarehttp://www.sunnyscript.com/item8.htmMessageSuite is a professional messaging software suited for helpdesk and trouble ticket solutions, live support management and project related communication.
Increase customer satisfaction while reducing your own expenses and shorten the answer time for all support & pre-sale inquiries - MessageSuite is the first choice !CGI and Perl > Scripts and Programs > Customer SupportOct 10, 2006SunnyScript
Streamline customer communication & support with ease and total control - No matter how demanding the task. ActivDesk will save you time, save you money and will put your customers first.
Supporting your customers is one of the most important things you can do as a business owner. This is probably one of the most overlooked aspects when it comes to selling products and services and in many instances will mean the difference between a sale or a lost sale.
In today's information age, your customers deserve and demand great customer support. It is very assuring to customers when there is support and that it is being handled in an organized and professional manner
MessageSuite is a professional messaging software suited for helpdesk and trouble ticket solutions, live support management and project related communication.
Increase customer satisfaction while reducing your own expenses and shorten the answer time for all support & pre-sale inquiries - MessageSuite is the first choice !
SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done. This script generates unique ticket numbers for each request and allows administration to assign a support tech to each ticket individually, update requests easily, mail request submitter with the actions taken automatically, mail any user in the system from the admin panel easily. System automatically emails submitter with results of their submission.
Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form, while the help desk software assigns unique number to each service request and saves it in the database to review at any time. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow.
This software is distributed under the GPL (included with the software). The requirements are very minimal, and the best part is it will run in ANY web browser! No more obscure command lines, or attempts to get eMail-based systems working properly. I designed the system to be portable, easy to use and functional. I use it every day in my job as a Systems Administrator at Cybermax in Jacksonville, FL.
Joining mailing list will entitle you
to receive occasional emails informing you of news and
updates to the site and any special offers that may be
of interest to you.