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Online Helpdesk Creation Made Simple
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Online Helpdesk Creation Made Simple
http://ascad.net/cgi-bin/web/ad_campaign_redirects.pl?cp=hs_adsupport
Designed to be an all-in-one online helpdesk, Support System by Ascad Networks features a powerful ticketing system, a livechat system, a knowledgebase builder, and a built-in frequently-asked-questions manager. Feature-packed and designed for website of all sizes, both your customers and support staff will be happy to have the reliability of Support System handling their support needs.
CGI and Perl > Scripts and Programs > Customer Support
Oct 10, 2006
Ascad Networks
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Other links at CGI and Perl > Scripts and Programs > Customer Support
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!
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Streamline customer communication & support with ease and total control - No matter how demanding the task. ActivDesk will save you time, save you money and will put your customers first.
Supporting your customers is one of the most important things you can do as a business owner. This is probably one of the most overlooked aspects when it comes to selling products and services and in many instances will mean the difference between a sale or a lost sale.
In today's information age, your customers deserve and demand great customer support. It is very assuring to customers when there is support and that it is being handled in an organized and professional manner
Supporting your customers is one of the most important things you can do as a business owner. This is probably one of the most overlooked aspects when it comes to selling products and services and in many instances will mean the difference between a sale or a lost sale.
In today's information age, your customers deserve and demand great customer support. It is very assuring to customers when there is support and that it is being handled in an organized and professional manner
Category:
Once you use CosmicContacts v2.5 (formerly Inquiry Handler) you'll find out how beneficial this product really is. We use CosmicContacts on this site so that we never lose track of our customers and our customers can update their inquiry at any time. It also allows for live customer support, and for us to have a set of contactable departments and designate staff members access to specific departments.
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