Support Center software to run centralized online customer support center that will handle multiple POP accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. Automatize whole process with powerful email parser, manage support staff ccording to real-time statistics. Support Center is software with multilingual support, branding options (template based) and no limitations on number of support agents.
RepairShop2 is a complete solution to your repair & service department needs. It manages jobs, it will let your customers check repair status, it is a job and work orders organizer, it is an integrated shopping cart and it is an integrated knowledge base service for your customers or your help desk service.
There are many "Trouble Ticket" systems out there, but I found that most of them are for software bug tracking or general customer service. I wanted something to help me manage a small network. It is important to be able to track trouble tickets against particular pieces of hardware or users
Ware Support is an online help desk system that allows your customers to create support tickets online. When a ticket is created, you receive an alert and can then respond to the customer. This system costs just $20.00 and includes unlimited updates for life. Once you have reviewed the demonstration below, you can place your order via PayPal or Credit Card.
Support Center software to run centralized online customer support center that will handle multiple POP accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. Automatize whole process with powerful email parser, manage support staff ccording to real-time statistics. Support Center is software with multilingual support, branding options (template based) and no limitations on number of support agents.
SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients. Providing all of the features you'd expect from a complete support solution and more, at a price you might not.
Why not try our fully-working demo of SitePanel3 or alternatively download a 14 day free trial to evaluate the software on your own server? If you'd rather read about some of SitePanel3's features before trying them out for yourself then take a look at our comprehensive feature tour.
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