29831QUIK Computing web site.http://www.quik-computing.comOur flagship product, Ace Operator, enables live interactive communication from your web site. Using Ace Operator you can provide live help and support to the visitors of your web site using Instant Messaging. It will allow you to provide immediate interactive assistance to your online customers, enhancing their experience while they are at your web site and improving customer relationships.Tools and Utilities > Customer SupportOct 16, 2006Becky McElroy & Amit Chatterjee
Live chat software is the cost effective tool that helps you sell your product online and give superior customer support service. With just a click of the mouse, your web site visitors contact your support team for live assistance through the Provide Support live chat system.
Produce and manage a centralized database of help records
Display different help matched to individual user proficiency, job function, language, etc.
Using simple forms, managers can update help to reflect current policies and procedures
Integrated Help Manual assembly & printing
Searchable help index
Free phone and e-mail tech support Learn it in just 15 minutes!
Our product enhances your web site by providing cost effective live chat and real-time site monitoring service. CCS offers an affordable solution to your web site by providing all the essential functionalities that would satisfy your customer management needs. You can provide instantaneous customer support and individual attention to your customers during the time when they have questions and provide them with the right answers and clear explanations. Right there, right now! Come experience yourself to see how live chat and live support can elevate your website.
Now, you can provide live sales support to your website vistors by providing customers/prospects with instant pre-sales help or support. chatFUSE increases your customer satisfaction, increases conversion rates, reduce shopping cart abandonment by allowing you to contact your customers while they are navigating your web site by initiating live chat sessions with them. Your customers can also initiate chat sessions with you and if it is after hours, they will always be able to leave a message with your company at any time
ReadyDesk is a complete help desk and issue tracking solution that has powerful features to meet the demands of businesses of any size.
With ReadyDesk you can offer your customers different options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse through the support articles in the knowledge base, create tickets automatically by sending you an e-mail and even chat with you live, instantly.
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