29828Live Sales/Support Chat Software with chatFUSEhttp://www.chatfuse.comNow, you can provide live sales support to your website vistors by providing customers/prospects with instant pre-sales help or support. chatFUSE increases your customer satisfaction, increases conversion rates, reduce shopping cart abandonment by allowing you to contact your customers while they are navigating your web site by initiating live chat sessions with them. Your customers can also initiate chat sessions with you and if it is after hours, they will always be able to leave a message with your company at any timeTools and Utilities > Customer SupportOct 16, 2006Sum Effect Software, Inc.
Our flagship product, Ace Operator, enables live interactive communication from your web site. Using Ace Operator you can provide live help and support to the visitors of your web site using Instant Messaging. It will allow you to provide immediate interactive assistance to your online customers, enhancing their experience while they are at your web site and improving customer relationships.
ReadyDesk is a complete help desk and issue tracking solution that has powerful features to meet the demands of businesses of any size.
With ReadyDesk you can offer your customers different options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse through the support articles in the knowledge base, create tickets automatically by sending you an e-mail and even chat with you live, instantly.
DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface to be run on the Internet as an On Demand, Hosted application and/or to be run in a company's local network as a traditional desktop application. DEKSI CRM comes complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more! DEKSI CRM offers a wide variety of different features and helps set the new standard for excellence in CRM software.
Sales-n-Stats v.2.0 is a solution combining live help software and a web analytics tool that adds personal touch and ultimate customer care to your website and provides you with the ability to analyze website statistics in real-time. It blends the advantages of live personalized communication, usual for a brick & mortar shop, with the power and flexibility of an e-commerce website. In one software package it combines real-time website monitoring and visitor tracking, live customer help via text and voice chat, personal profile and the history of visitor's messages and actions.
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