Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website.
Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more.
You can completely customize the look of the Hesk by editing header, footer and style files! Hesk can also be easily translated to any language!
Many users say they like this script because it is an easy to use, simple, secure and FREE alternative to commercial (read $200+) helpdesks. It also comes with a simple install script that takes care of database setup to help you get your helpdesk up and running with very little effort.
Hesk has been tested on servers under Linux, Windows and FreeBSD operating systems. It should work on any other server as long as it has a working PHP and MySQL installation with common functions.
SupportPRO SupportDesk is developed and maintained by SupportPRO.com with this insight of helping businesses to communicate with their clients effectively. Years of experience in handling customers from the web hosting industry in particular has made SupportPRO.com able to model the software in the most efficient and flexible way.
Although recent Internet based products and services are unique in many ways from those in existence for many decades or centuries, one absolute remains true. A company?s diversity of service is a major factor in its strength as demand fluctuates in a given market.
Our live chat support software Omnistar Live has become a very popular solution that allows businesses to provide that next level of support. The cost effective Live chat component of Omnistar Live not only allows your site visitors to request chat sessions, but it also gives your support staff the ability to initiate chat sessions with anyone that is visiting your site by simply clicking a button.
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