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PHP Support Desk functions
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PHP Support Desk functions
http://www.phpsupportdesk.com
Among the other varied facilities you can now provide your users with an option of an online call center. Grouped under the category of a support system, The PHP Support Desk functions to notify the technicians upon the arisal of a problem.
PHP > Scripts and Programs > Customer Support > Help Desk
Oct 13, 2006
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Other links at PHP > Scripts and Programs > Customer Support > Help Desk
Your website will look more professional by offering professional Support Help Desk Services. This services can gain supports from repeat customers, increase customer loyalty and satisfaction and eventually maximize your online profits
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ProSupport was built on several key features that are important to maintaining a good relationship with your clients. ProSupport is a tool to help you answer your clients' questions with ease and efficiency. Simply put, ProSupport has many features that other solutions are lacking
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h2desk is the perfect solution for providing online support to your customers. From small businesses to larger corporations, h2desk gives you the power and control you need to simplify communication with your clients - you'll save time and money.
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PHPHelpdesk started out for one main reason-- I couldn't find a better package available to do exactly what I wanted. So I wrote this helpdesk application. I started out with a small application that allowed users to login and submit tickets. Soon new features started to come. Before I knew it, the application had grown larger than I expected. More people started to use it and my life started to get busier. I've moved across the country a few times and focused on other aspects of my life. Needless to say, I've neglected this project.
Version 1.0 currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the problems. It also has some limited reporting functionality and will send emails to an assigned user.
Version 2.0, which I am currently starting to design, will be a complete rewrite of the applicaiton from the ground-up. Although I graduated with a BA in computer information systems, I've lost much of my programming skills over the years and will be looking to regain this knowledge by reviewing other programming websites in order to make this version a lot better
Version 1.0 currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the problems. It also has some limited reporting functionality and will send emails to an assigned user.
Version 2.0, which I am currently starting to design, will be a complete rewrite of the applicaiton from the ground-up. Although I graduated with a BA in computer information systems, I've lost much of my programming skills over the years and will be looking to regain this knowledge by reviewing other programming websites in order to make this version a lot better
Category:
5. RepairShop2
RepairShop2 is a complete solution to your repair & service department needs. It manages jobs, it will let your customers check repair status, it is a job and work orders organizer, it is an integrated shopping cart and it is an integrated knowledge base service for your customers or your help desk service.
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