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IssueTrak 7.0 Help Desk
17627
IssueTrak 7.0 Help Desk
http://www.issuetrak.com
Highlights of IssueTrak 7.0 Help Desk, Customer Support,
and Issue Tracking Software PHP > Scripts and Programs > Customer Support > Help Desk Oct 13, 2006
and Issue Tracking Software PHP > Scripts and Programs > Customer Support > Help Desk Oct 13, 2006
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Other links at PHP > Scripts and Programs > Customer Support > Help Desk
phpSupport 5.0 is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.
Category:
PowerHelpDesk includes the following features:
case registration by intranet or internet
intuitive operating and handling
PowerHelpDesk is completely based on templates and CSS, therefore, all layouts can be designed according to one's own wishes
pursuit of the course of a case / ticket
shorter waiting time for the user through a higher quota of instant solutions and the allotment of responsibilities within the team
quicker reaction time on newly opened cases
clear separation between assigned and unassigned cases / tickets
case survey for the user
Workflow: notes / commentaries to a case.
three levels of authorization:
administrators or hotline agents (full rights)
departmental head (enlarged basic rights)
assistant/staff member (basic rights)
user area in which the staff member can change his own files (phone etc.)
case registration by intranet or internet
intuitive operating and handling
PowerHelpDesk is completely based on templates and CSS, therefore, all layouts can be designed according to one's own wishes
pursuit of the course of a case / ticket
shorter waiting time for the user through a higher quota of instant solutions and the allotment of responsibilities within the team
quicker reaction time on newly opened cases
clear separation between assigned and unassigned cases / tickets
case survey for the user
Workflow: notes / commentaries to a case.
three levels of authorization:
administrators or hotline agents (full rights)
departmental head (enlarged basic rights)
assistant/staff member (basic rights)
user area in which the staff member can change his own files (phone etc.)
Category:
JRHelp is a web based helpdesk and email management application designed to streamline the operation of managing emails or support requests, with built in ticketing system , enabling you to provide better customer service to your customers
Category:
innovateHelpDesk includes all required features in one box for you to provide better support service...
Category:
PMOS Help Desk (PHP MySQL Open Source) was previously sold as the InverseFlow Help Desk. The software has now been open-sourced and can be downloaded and distributed freely under the GNU public license. You may notice that the software is still being sold on inverseflow.com and acehelpdesk.com. These versions are being sold illegally and are probably not supported.
Category:
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