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bigWebDesk's "Asset Management".
17617 bigWebDesk's "Asset Management". http://www.bigwebdesk.com/default.asp bigWebDesk's "Asset Management". This feature will allow your organization to combine service requests,helpdesk tickets, and Asset Management into one easy-to-use interface. More > PHP > Scripts and Programs > Customer Support > Help Desk Oct 13, 2006

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Other links at PHP > Scripts and Programs > Customer Support > Help Desk
Ware Support is an online help desk system that allows your customers to create support tickets online. When a ticket is created, you receive an alert and can then respond to the customer. This system costs just $20.00 and includes unlimited updates for life. Once you have reviewed the demonstration below, you can place your order via PayPal or Credit Card.
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Highlights of IssueTrak 7.0 Help Desk, Customer Support,
and Issue Tracking Software
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ReadyDesk is a complete help desk and issue tracking solution that has powerful features to meet the demands of businesses of any size.

With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse through the support articles in the knowledge base, create tickets automatically by sending you an e-mail and even chat with you live online.
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A help desk that allows you to provide comprehensive service through a central ticketing system while balancing work flow between your site operators. Some of the features include a powerful email parser for email communication, separate public interfaces, a fully integrated knowledgebase, ?Ajax? enabled work flow management features, and live chat integration options
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You can easily handle requests from your customers with a powerful ticket management provided by this product.
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