17604Introducing: Accliptic Support.http://www.accliptic.com/r/?r=hsIn purchasing your product or service, your customers have started in what will be a long relationship with your company. However, communication is the key to earning and retaining their loyalty - and that requires more than just timely responses and useful answers. By de-emphasizing common support tool concepts such as tickets and focusing on providing efficient communication, we make it easy to keep your customers happy and feeling valued without adding strain on your support organization.PHP > Scripts and Programs > Customer Support > Help DeskOct 13, 2006Accliptic Technologies
SupportPRO SupportDesk is developed and maintained by SupportPRO.com with this insight of helping businesses to communicate with their clients effectively. Years of experience in handling customers from the web hosting industry in particular has made SupportPRO.com able to model the software in the most efficient and flexible way.
Support Center software to run centralized online customer support center that will handle multiple POP accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. Automatize whole process with powerful email parser, manage support staff ccording to real-time statistics. Support Center is software with multilingual support, branding options (template based) and no limitations on number of support agents.
PMOS Help Desk (PHP MySQL Open Source) was previously sold as the InverseFlow Help Desk. The software has now been open-sourced and can be downloaded and distributed freely under the GNU public license. You may notice that the software is still being sold on inverseflow.com and acehelpdesk.com. These versions are being sold illegally and are probably not supported.
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