17592Convergent Billing by Agilecohttp://agileco.com/?_page=campaign:click&caid=10&file=1Although recent Internet based products and services are unique in many ways from those in existence for many decades or centuries, one absolute remains true. A company?s diversity of service is a major factor in its strength as demand fluctuates in a given market.PHP > Scripts and Programs > Customer Support > Help DeskOct 13, 2006Agileco, LLC
Omnistar Live is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase. Omnistar Live’s dynamic call center support software also automatically tracks all support issues reported in a fully-featured customer support center.
To assist new users with getting familiar with the concepts found in Cerberus Helpdesk we have created a new evaluation website. This website will allow your team to experiment with a private, personalized and pre-configured copy of Cerberus Helpdesk complete with sample tickets and knowledgebase content. If you like what you see, you can quickly relocate this Cerberus Helpdesk installation to a live environment on your own webserver or our hosting service
Customer Helpdesk is another revolutionary product from Comdev which provides support for your customers. Those with queries which remain unanswered, despite their search online or through FAQ Support, can create support tickets which will then be responded to in time. Such a service would most certainly be appreciated and thus propagate customer loyalty for your company and products
This website allows you to find out more about the system, to download the sources and to demo the helpdesk. For some initial documentation (so far just installation instructions) go to the documentation page.
Support Center is a fully automated Help Desk solution. It is the perfect tool to increase the productivity of your support staff. Due to its customizable platform and intuitive interface, this help desk system is ideal for all organizations that give support service. Whatever the size of your organization's support department, one tech or many, and whatever the amount of customers using it, Support Center makes the whole process more efficient, simple and cost-effective in all cases.
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