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eDesk2 - help desk software
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eDesk2 - help desk software
http://www.web4future.com/products.php?p=edesk
eDesk'05 is an advanced application with a wide range of features. It does more than we can possibly describe in a single page, but we've highlighted its major features here. Explore these pages to dig deeper into eDesk's rich feature set; here's an at-a-glance summary
PHP > Scripts and Programs > Customer Support > Help Desk
Oct 13, 2006
Web4Future Inc.
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Other links at PHP > Scripts and Programs > Customer Support > Help Desk
h2desk is the perfect solution for providing online support to your customers. From small businesses to larger corporations, h2desk gives you the power and control you need to simplify communication with your clients - you'll save time and money.
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SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited Departments * Multiple user addition in the CSV format * User Management API . Two months FREE trial for a full license is available.
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3. OHD v2.1
At last . . . take absolute control of your company inbox, ticket management and live chat support. Omni Helpdesk is an all in one solution designed to provide first-rate support your clients deserve.
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Call center software is one of the most important aspects of any call help center, being able to track and manage calls can be the key to high customer safisfacation. Our 100% free call center software solution is based on php and the mysql database.
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HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the software, simply uncompress the package and edit the configuration and CSS files. HOT was created by the web development team at Seminole Community College (SCC) for use on a major technology Web site
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