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Information Call Center
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Information Call Center
http://www.infocallcenter.com
Information Call Center is your free php based solution to providing a web based call center system. With this system you can log calls, assign priority to different calls, archive calls, search calls, and many other features.
PHP > Scripts and Programs > Customer Support > Help Desk
Oct 13, 2006
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Other links at PHP > Scripts and Programs > Customer Support > Help Desk
The aTicket project delivers a true open source ticket system to help manage support services. Distributed under the GPL v.2 licence, it is based on earlier open source projects known as eTicket and osTicket.
Category:
PHP Ticket is an advanced ticketing system, written in PHP with a MySQL
Category:
Simple Help Desk Software is a php based help desk solution which uses Mysql as a datastore.
Category:
Trouble Ticket is a complete, free, web-based 'ticket' system for your company's IT department help desk (although it has many other uses). It allows users to enter support requests and it provides the IT staff with an easy and organized interface for working on and managing the requests. Trouble Ticket is well-documented and actively developed. It has many useful features and it is highly customizeable.
Some notable features of Trouble Ticket include:
A simple user front-end with Ticket status, email notifications, and the ability to make additional comments to existing Tickets.
Convenient, searchable, and customizeable Tickets list with easy sorting and display limiting.
Customizeable Ticket priority levels: create as many levels as you need, with custom colors and notification lists.
Two levels of staff accounts for improved control over the back-end interface.
Optional email notifications of new Tickets, comments, changes, etc.
Ticket browser with several Ticket status levels and Ticket delegation.
Customizeable user fields: create your own fields to store data about your users.
Security through encrypted passwords and sessions management
Some notable features of Trouble Ticket include:
A simple user front-end with Ticket status, email notifications, and the ability to make additional comments to existing Tickets.
Convenient, searchable, and customizeable Tickets list with easy sorting and display limiting.
Customizeable Ticket priority levels: create as many levels as you need, with custom colors and notification lists.
Two levels of staff accounts for improved control over the back-end interface.
Optional email notifications of new Tickets, comments, changes, etc.
Ticket browser with several Ticket status levels and Ticket delegation.
Customizeable user fields: create your own fields to store data about your users.
Security through encrypted passwords and sessions management
Category:
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