Call center software is one of the most important aspects of any call help center, being able to track and manage calls can be the key to high customer safisfacation. Our 100% free call center software solution is based on php and the mysql database.

In purchasing your product or service, your customers have started in what will be a long relationship with your company. However, communication is the key to earning and retaining their loyalty - and that requires more than just timely responses and useful answers. By de-emphasizing common support tool concepts such as tickets and focusing on providing efficient communication, we make it easy to keep your customers happy and feeling valued without adding strain on your support organization.

Desklance is a feature packed web based Support and email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal Support solution for companies with one or more members of staff or for those who want to organise client support. As Desklance is a web based Support, your staff can also use it while on the move. And customers can send requests in using their normal email client. Try the online demonstration of our software, or read the feature list for more information.



DeskLance Technologies Ltd has been providing Internet and software solutions for small and large businesses alike since 2005. With unparalleled expertise, personalized customer service and cutting edge solutions, DeskLance Technologies is focused on the delivery of business-driven Internet solutions and an excellent client experience. Our services are driven from direct client feedback and changing market forces.


With most of our team-holding graduate degrees and post-graduate degrees in Computer Science and Software Engineering, we count Business Consultants, Business Analysts, Project Managers, Computer Programmers, Network Administrators, database administrators, and multimedia designers as valued contributors to our team

osTicket is a widely-used open source support ticket system. Plain and simple it is a lightweight feature packed support ticket tool written mainly using PHP scripting language. An attractive alternative to higher-cost and more complex customer support systems; simple, lightweight and easy to setup and use. The best part is, it's completely free.

Vision Desk is the new help desk software for Trouble Ticketing and Knowledge Management.

The main functionalities are:
? The Help desk is available and monitored 24/24, 7 days per week.
? Structured and easily interrogated Corporate Knowledge Management.
? Completely automated trouble ticket handling.
? Multi-channel request handling (email, web, sms, paper).
? Active web based Architecture.
? Telephony integration.
? Self-service for customers over web.