17544OHD v2.1http://www.omnihelpdesk.comAt last . . . take absolute control of your company inbox, ticket management and live chat support. Omni Helpdesk is an all in one solution designed to provide first-rate support your clients deserve.PHP > Scripts and Programs > Customer Support > Help DeskOct 13, 2006Jon Hoffman
There are many "Trouble Ticket" systems out there, but I found that most of them are for software bug tracking or general customer service. I wanted something to help me manage a small network. It is important to be able to track trouble tickets against particular pieces of hardware or users
To make the website more attractive we need to put some dynamic pages in the site. Dynamic pages may be Polls, Contact form, feed back form etc. With the feedback form the clients will be able to have contact relationship with you. They can post enquiry about your product or services. With the contact form it will be easy to build a strong customer relation. The contact form delivered by AJ Square Inc is easy to install. Just copy the files into server and and give the link. You can start receving orders in your mail box. Its a complex but easy to work form to mail script.
Omnistar Live is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase. Omnistar Live’s dynamic call center support software also automatically tracks all support issues reported in a fully-featured customer support center.
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