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eHelpDesk Project - End User Source
11934
eHelpDesk Project - End User Source
http://www.jcorporate.com/econtent/Content.do?state=template&template=2&resource=643&db=default
Components for an internal help desk, external customer support or any combination of the above. Provides web-based support/customer system for tracking problems, requests, issues, bugs, task list, code and db changes, notes, procedures and resolutions. It is also integrated with a project module for management definition of projects and user involvement. eHelpDesk is a web based system utilizing Java for database interface for reliability, functionality and customer satisfaction. eHelpDesk is used onsite for our projects' Task List, Known Bugs and other dynamic reports and functions. eHelpDesk is built using the Expresso Framework and requires Expresso to be installed to run. A full project description is available
Java > JSP and Servlets > Customer Support
Oct 11, 2006
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Other links at Java > JSP and Servlets > Customer Support
Components for an internal help desk, external customer support or any combination of the above. Provides web-based support/customer system for tracking problems, requests, issues, bugs, task list, code and db changes, notes, procedures and resolutions. It is also integrated with a project module for management definition of projects and user involvement. eHelpDesk is a web based system utilizing Java for database interface for reliability, functionality and customer satisfaction. eHelpDesk is used onsite for our projects' Task List, Known Bugs and other dynamic reports and functions. eHelpDesk is built using the Expresso Framework and requires Expresso to be installed to run. A full project description is available
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